Data We Collect Across Your Account
When you create an account, we collect your name, email address, phone number and the details needed to verify your identity. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet number — not your full mobile banking credentials.
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We use this information to process your payments, confirm your account ownership and respond to your support requests. We also collect device and session data automatically: your browser type, IP address and the pages you visit within the platform. This helps us keep your account secure
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and identify unusual access attempts. We do not sell, rent or share your personal data with advertising networks. Third-party service providers who help us operate the platform — such as payment processors that handle bKash and Nagad transfers — access only the minimum data needed to
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complete their function, and they are bound by the same data-handling obligations we follow. We retain your account data for as long as your account is active and for the period required under applicable law. You can request deletion of your data by contacting our support
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team directly. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.